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https://portal.cxmpa.org/wp-content/uploads/2026/10/20261028_Title_Slide_Innovatix.png6081080Scott Mulkey, M-EDPhttps://portal.cxmpa.org/wp-content/uploads/2025/07/cXmProfessionals_tm-20250715_FINAL-1030x707.pngScott Mulkey, M-EDP2026-10-28 13:00:112026-10-30 17:36:57Beyond the AI Hype: Practical AI for Customer Communications
